Hitting your submission limit: what happens

When you’ve used up your submission allowance, Marking.ai stops new marking jobs until you’ve got credits to spend again. This article explains what you’ll see and what your options are.

The moment you hit zero, the next time you try to start marking, Marking.ai shows you a cap-reached modal. It tells you which kind of cap you’ve hit and offers options based on your situation.

Trial cap reached

You’ve used your 20 free trial submissions. The modal invites you to subscribe (to unlock the full Marking.ai experience including the AI assistant and class summaries) or buy a top-up pack.

Top-up only cap reached

You’re using top-ups without a subscription, and you’ve spent them all. The modal invites you to subscribe (which unlocks the AI assistant + class summaries that top-ups don’t) or buy more top-ups.

Subscription cap reached

Your monthly allowance is gone for this cycle. You can either:

Wait for the next reset — your allowance refreshes at the start of the next billing cycle
Buy a top-up pack to keep going right now
Upgrade to a plan with a larger monthly allowance

School pool empty

If you’re in a school workspace, the modal tells you that the school’s pooled allowance is empty. Your school admin (or sales) can extend capacity.

Payment hasn’t gone through

If the cap state is because your last payment failed, the modal tells you and offers a way to update billing details. See Failed payments and how to fix them.

What still works when you’re at the cap

Being at the cap only stops new marking. Everything else continues:

Reviewing existing submissions
Editing marks or feedback
Sharing results with students
Generating exports
Asking Marko questions about your existing data
All of your settings

Need help?

Click the chat icon in the app or email connect@marking.ai.

FAQs

What if I’m halfway through marking a class and hit the cap?

Any submissions already being marked finish. New submissions in your queue stop until you have credits. You won’t be billed for a partial batch.

Can I bypass the cap?

No — the cap is a hard limit. Options are wait, top up, or upgrade.

What if my allowance reset doesn’t seem to have kicked in?

Drop us a line at connect@marking.ai and we’ll check your billing status.