Upgrading or downgrading your plan

You can switch plans at any time. This article covers how to do it, what happens immediately, and what waits until your next billing cycle.

How to switch plans

Open Settings → Billing.
Click Change plan (or Choose a plan if you don’t currently have one).
Pick the plan you want and confirm.

You’ll be redirected to a secure checkout to confirm the change. After that, you come back to Marking.ai with the new plan active.

Upgrading

When you upgrade to a higher plan:

The new monthly allowance kicks in immediately — you get the bigger allowance now.
You’re charged a prorated amount for the rest of the current billing cycle, so you only pay for the difference.
Your renewal date stays the same, just at the new price from the next cycle.

Downgrading

When you downgrade to a smaller plan:

Your current plan stays active until the end of the current billing cycle. You don’t lose the bigger allowance you’ve already paid for.
The lower plan kicks in at the next renewal, with the smaller monthly allowance and the lower price.

Downgrades are also a great alternative to cancelling if you just need fewer submissions.

Mid-cycle warnings

If you’re downgrading and you’ve already used more than the new plan’s allowance this cycle, Marking.ai will warn you in the confirmation step. You can still proceed — the downgrade happens at renewal, so the current cycle is fine.

What about features?

All solo plans (Starter, Pro, Plus) include the same feature surface — the difference is monthly allowance, not features. Upgrading doesn’t unlock new tools; downgrading doesn’t lock you out of anything you were using.

Need help?

Click the chat icon in the app or email connect@marking.ai.

FAQs

Can I upgrade temporarily and downgrade back?

Yes — plan changes are flexible. You can upgrade for mock season and downgrade once it’s over.

Will my data stay if I downgrade?

Yes — all your assessments, submissions, and marks stay regardless of plan.

What if I’m on a school plan?

School plans are managed through your sales contact — not via the self-serve plan picker. Reach out to your account contact or email connect@marking.ai.