My questions were extracted incorrectly
Marking.ai is good at extracting questions from papers — but not perfect. Sometimes it misses one, picks up something that isn’t a question, or gets the wording slightly wrong. This article covers what to do.
The two situations
A question was extracted but is wrong
The question shows up in your list, but the text, marks, or mark scheme is off.
Fix: click the edit icon on the question, fix what’s wrong, and click Save (or Save & re-mark if marking has already started). See Editing extracted questions.
A question is missing entirely
Marking.ai didn’t pick up a question that should be there.
Fix: unfortunately there’s no “add a question manually” button today. The best approach is:
- From the assessment actions menu, choose Replace marking guide or re-upload the paper itself, with a cleaner version
- Marking.ai re-extracts everything, including the missed question
- Review and confirm again
If the missing question is buried in a particular layout quirk (e.g. tiny text, an unusual table, a handwritten addition), simplifying that part of the source often resolves it.
Common extraction issues and fixes
- A heading got picked up as a question — edit the question to empty text and zero marks, and effectively ignore it
- Subparts merged into one question — edit the question’s text to cover only one subpart, and re-upload a paper that splits them more clearly
- Marks-available wrong — edit and Save & re-mark if marking has started
- Mark scheme attached to the wrong question — edit the affected questions and adjust the mark scheme entries
The “Needs review” state is your friend
Marking.ai puts every newly-created assessment into a Needs review state on purpose — so you catch extraction problems before any submissions are marked. Use that review pass thoroughly; it’s much cheaper than fixing things post-marking. See Reviewing extracted questions.
Need help?
Click the chat icon in the app or email connect@marking.ai. Send us the paper if a question’s stubbornly not being picked up — we’ll have a look.
FAQs
Can I add an entirely new question after the paper was uploaded?
Not via the UI today. Re-uploading a cleaner paper is the workaround. We’re working on a more direct “add question” flow.
Will fixing a question re-mark previous submissions?
Only if you use Save & re-mark. Save just preserves your edit for future marking.
What if I confirm questions and then notice an error later?
That’s fine — you can edit questions any time, even after marking. Use Save & re-mark to update affected submissions.